Description

• Establishing, configuring, and maintaining customer-specific lab environments.

• Installing and configuring POS, Self-Checkout (SCO), retail applications, hardware, and peripherals.

• Managing software deployments, upgrades, patches, operating systems, databases, application services, and network connectivity.

• Integrating retail applications with external systems, payment terminals, peripherals, and third-party services.

• Performing functional, system integration, regression, and end-to-end testing, including defect investigation and root-cause analysis.

• Working directly with customers during workshops, technical discussions, troubleshooting, demonstrations, acceptance testing, and technical handovers.

• Supporting pilot deployments and operational readiness, including installation, configuration, troubleshooting, and technical runbooks.

• Developing scripts and utilities using PowerShell, Python, or Bash to automate installation, configuration, testing, and deployment activities.

• The ideal profile has 4-8 years of relevant experience

• Technical implementation, systems integration, software deployment, technical engineering, or customer-facing solution delivery.

• Strong knowledge of Linux Administration, SQL databases, TCP/IP, DNS, scripting, testing, troubleshooting.

• Good understanding on Git, Docker, Kubernetes and DevOps pipeline

• Good understanding on REST APIs, JSON/XML and technical documentation.

• Good understanding on Cloud like AZURE or AWS

• Retail technology experience, particularly POS/SCO and payment or peripheral systems, is preferred.

• Strong English communication is required, and Cantonese proficiency would be advantageous for customer engagement in Hong Kong.