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St. Francis House
Boston, Massachusetts, United States
25 days ago
Job Type
Job Duration
$100,000.00 - $110,000.00
Min Experience
5-7 Years
Min Education
H.S. Diploma/Equivalent
Required Travel
Salary - Type
Yearly Salary
Job Function
Facility Operations & Maintenance


Salary Range: $100,000 - $110,000 per year

Job Summary:

The Director of Facilities is responsible for the overall maintenance and operations of all St. Francis House properties and facilities. Responsibilities include the development and implementation of facilities operating policies and procedures, budgeting for annual operating and capital needs and ensuring the efficient operation and maintenance of mechanical, electrical, HVAC, energy management, security and other building systems.

The Director supports the management and professional development of maintenance technicians and housekeeping/janitorial staff to ensure that the appearance and functionality of all SFH's properties reflect the Agency's mission and values.

Supervisory Responsibilities:

  • Oversight of department and staff.
  • Interviews, selects, trains staff.
  • Provides constructive and timely performance communication.
  • Handles progressive warning and recommends termination of employees in accordance with agency policies/procedures.

Essential Duties/Responsibilities:


  • Provides leadership and direction and communicates a strong program within the Agency that emphasizes customer service. 
  • Actively participates in the development of Agency policies and procedures; serves on Agency's Senior Leadership Team, Safety Committee, and Operational Leadership Team
  • Maintains staffing and departmental organizational structure to effectively accomplish the functions of facilities and maintenance operations; recruits, employs, supervises and evaluates departmental staff; directs the implementation of technical, professional and management development skills and safety training.
  • In conjunction with VP of Facilities establish and implement short- and long-range organizational goals, objectives and operating procedures; monitor and evaluate program effectiveness; implement changes required for improvement.

Manage Building Maintenance, Renovations, and Repairs

  • Implement and oversee a preventive maintenance program that will maintain the appearance, safety, property, and equipment to a high standard.
  • Implement strategies for continuous improvement of Agency infrastructure, systems, operations, and energy conservation.
  • Negotiate agency wide service contracts and vendor relations (e.g. HVAC, sprinkler, fire alarm, supplies, waste removal, pest control, cleaning contract etc.)
  • Oversee contractors involved in facility projects and delivery of services. 
  • Ensures building operations comply with all local zoning, occupancy and inspectional laws, codes and regulations.
  • Oversee the maintenance and housekeeping of all facilities and grounds and the utilities systems.
  • Oversee the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing, and waste management.
  • Oversee building and energy management systems to ensure a safe and comfortable building environment.
  • Coordinate housekeeping and facilities management with contracted Property Management companies outsourced for SFH permanent housing programs.  

Manage Facilities Budgets

  • Working closely with the VPs of Facilities and Finance and Agency Department heads, coordinate capital budget priorities.
  • Develop and manage annual budget for the Agency and perform regular cost and productivity analyses.
  • Responsible for developing long-range facilities plans, capital needs and budgets based on Agency growth and future needs.
  • Monitors budgets and approves contracts and service agreements.

Manage Employee and Guest Space

  • Facilitates space planning and advise administration regarding space allocation policy and decisions.
  • Forecast space needs, design and plan offices, workspaces, conference rooms, and guest spaces.
  • Adheres to agency code of conduct.
  • Performs other duties as assigned.


  • High School degree or equivalent, required.
  • Bachelor's degree or Technical School certification in the relevant industry preferred.
  • Certification in the operation and maintenance of mechanical, electrical and HVAC systems for commercial buildings required.
  • Minimum of 5-7 years of directly related experience with building systems required, including HVAC/Sprinkler/Fire/Elevator, etc., including a minimum of 5 years’ experience in managing/ directing a comprehensive facilities and maintenance organization required.
  • Experience in general repairs, electrical, carpentry, painting and plumbing preferred.
  • Valid MA State Driver’s License with good driving record.
  • Experience with computers and Microsoft programs including database/retrieval-input system.
  • Lived experience of homelessness and/or recovery a plus.
  • Bilingual (Spanish), preferred.

SFH is an Equal Employment Opportunity Employer is committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome – everyone who have lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community.

Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.

Job ID: 72250003

Please refer to the company's website or job descriptions to learn more about them.

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