Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Lead Director, Digital Pharmacy Product Management, will lead the development and execution of our product roadmap. Reporting directly to the Executive Director of Pharmacy Product Management, they will drive innovation, manage cross-functional outcome focused teams, and ensure the delivery of high-quality products that exceed customer expectations. This experienced product management leader collaborates with product engineering and product design leaders as part of the product creators' team, to deliver impactful solutions that create meaningful value for our customers and the business.

The ideal candidate for this role is a forward-thinking leader, passionate about solving complex challenges, with a strong sense of ownership and deep pride in both their product and the experience of our customers.

Key Responsibilities:

• Evaluate current state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.

• Build, lead and mentor the product teams consistent with the product-oriented operating model and mindset, focused on outcomes and being an advocate for our customers.

• Drive ongoing prioritization of initiatives to maximize impact and accelerate time-to-value for customers as part of the product creators' team and in partnership with key stakeholders.

• Act as a strategic partner to business operations, guiding priorities and decisions to ensure product initiatives deliver innovative, customer-centric solutions that align with overall business objectives.

• Foster a culture of continuous discovery, experimentation, and evidence-based decision making.

• Accountable for successful delivery of products, features and exceptional customer experience.

• Deeply understand market trends, competitive landscapes, and customer needs through partnership with business operations & customer insight teams and engaging directly with customers to inform product strategy and innovation.

Required Qualifications

• A minimum of 10 years of overall product management experience

• At least 3 years of experience in leading teams, with a focus on performance management and team development to foster a high-performance culture.

• A proven track record of 5+ years in defining and executing product roadmaps and strategies for large-scale consumers or B2B digital products, showcasing the ability to align product vision with business goals.

• Over 5 years of experience in leading and collaborating effectively with engineering and design teams to deliver customer-centric solutions, ensuring product viability and value.

• Strong analytical skills with 5+ years of experience in leveraging data and customer insights to drive prioritization, measure outcomes, and influence key stakeholders effectively.

• A minimum of 5 years of experience working in an agile environment, with a demonstrated ability to lead decentralized teams.

Preferred Qualifications

• Software product management with success in large-scale consumer or B2B products.

• Continuously seeking ways to improve products by exploring new experiences and technologies.

• Perseverance in the face of setbacks on the path towards outcomes.

• Entrepreneurial mindset with ability to think like a startup founder with a bias for action.

• Listening with the intent of learning and embracing a growth mindset.

• Demonstrated ownership and accountability for both the quality of output and achievement of outcomes.

• Strong ability to influence and persuade both product teams and various business partners through clear, data-drive reasoning.

• Passion for creating transformative user experiences grounded in direct customer engagement and deep understanding of customer needs.

• Thriving in ambiguity and risk taking.

• Curiosity and interest in new technologies, especially AI-enabled, and experiences created by technology.

Education

• Bachelor's Degree Required or equivalent work experinece

• Master's degree Preferred

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.