Description

Director, System Security

Dartmouth Health, Lebanon, NH

Position Overview:

The Director serves as the primary security advisor for Dartmouth Health, promoting an environment defined by exceptional customer service, collaboration, and continuous improvement. This role oversees system-wide safety and security programs to ensure the protection of employees, patients, and visitors, ensures compliance with OSHA and Joint Commission requirements, and maintains adherence to all applicable federal, state, and local regulations. The Director also partners closely with local, state, and federal law enforcement agencies and exercises independent judgment in carrying out responsibilities and other assigned activities.

Responsibilities:

•        Implements the overall Dartmouth Health System security strategy, policies, and standards to ensure the physical safety of all employees, patients, and visitors, as well as the protection of property and assets.
   
•        Develops, enforces, and monitors security policies and procedures, ensuring integration across departments, and manages policies related to safety, parking, and transportation. Develops, monitors, and manages the departmental budget, ensuring fiscal accountability across all security operations.
   
•        Designs and delivers educational programs and communications to ensure staff are informed, trained, and equipped to address potential security issues effectively.
   
•        Responds to and supports safety and security incidents, investigates incidents across the system, and collaborates with HR on employee-related issues and misconduct.
  
•        Conducts threat assessments involving violence or disruptive behavior and develops operational and management plans to mitigate identified risks. Leads and directs significant investigations and critical event responses in coordination with law enforcement and other external agencies.
   
•        Oversees the selection, implementation, and maintenance of security technologies and systems, including surveillance, access control, and communications platforms. Provides strategic input on security design and requirements for new construction, renovations, and technology integrations across the system.
   
•        Conducts regular audits and inspections to identify, assess, and mitigate security vulnerabilities and compliance gaps.
   
•        Serves as a liaison to federal, state, and local law enforcement agencies and participates in relevant advisory groups, committees, and professional associations.
  
•        Oversees security compliance and performance, leading Dartmouth Health's Workplace Violence Prevention and AVADE training programs, participating in key committees (QIC, Patient Safety, Environment of Care, Emergency Management, and Patient Experience), and addressing Joint Commission inquiries.

Qualifications: 

• Bachelor’s Degree with major course work in Business Administration, Criminal Justice, Law Enforcement, Security, or a closely related field required; Master’s Degree preferred.
   
• Minimum of 10 years of full-time experience in healthcare or corporate security, law enforcement or related fields, with at least 5 years in a senior leadership and management role.
   
• Strong leadership and consensus building skills; customer-service mindset; operational problem solving, and decision-making experience; calm under pressure.
   
• Broad knowledge of law enforcement methods, tactics, and procedures in the management of security operations.
   
• Excellent written, oral, and organizational skills.
  
• Strong knowledge of Excel, Word, Power Point.

Required Licensure/Certifications:

• AVADE Training/Crisis Prevention Certification
  
• Valid driver’s license with a clean driving record required in accordance with Dartmouth Health’s Driver Disqualifications Guidelines

About the Dartmouth Health System:

Dartmouth Health is a national leader in healthcare serving patients across northern New England. Dartmouth Health is deeply committed to serving the healthcare needs of our communities and to providing each of our patients with exceptional, personalized care. Dartmouth Health is based at Dartmouth Hitchcock Medical Center, the center of the academic health system in Lebanon, New Hampshire, and includes Alice Peck Day Memorial Hospital in Lebanon, NH; Cheshire Medical Center in Keene, NH; New London Hospital in New London, NH; Mt. Ascutney Hospital and Health Center in Windsor, VT; and Visiting Nurse and Hospice for Vermont and New Hampshire and more than 30 primary and specialty care throughout New Hampshire and Vermont.

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short- and long- term disability, paid time off, and retirement plans. Click here for information on these benefits

and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be

discriminated against on the basis of disability.